Privacy Policy

Last updated:September 30, 2024

We recognize the importance of privacy and protection of personal data.

This Privacy Policy explains who we are, how we collect, use, disclose, retain and protect your Personal Data that may be collected from and processed about you when you access or use the website and all associated applications, tools, and services (collectively "Services") provided by Nexgen Gaming Holding Limited and/or its affiliates. (“we” or “us” or “Nexgen Gaming”). This Privacy Policy also describes how you can exercise your privacy rights.

References to Personal Data shall be deemed to include “personal data,” “personal information,” and other similar terms as defined in applicable data protection laws. All capitalized terms not defined herein shall have the meanings ascribed to those in the Terms of Service.

If you have any questions or concerns about our use of your Personal Data, please contact us using the contact details under the “How to contact us” heading below. Please read through this Privacy Policy carefully and fully understand the entire content of this Privacy Policy before using our Services.


1. Minor’s Personal Data

The Services offered by Nexgen Gaming Holding Limited are not intended for children. Users under the age of 13 (or another age which allows pursuant to Applicable Laws defined) are not allowed to access or use the Services. If you are a parent and disagree that your child use the Services and provided Personal Data to us through the Services, please contact us using the contact details under the “How to contact us” heading below and we will work to delete that Services account and any such Personal Data.


2. Collection of Personal Data

The Personal Data that we may collect and process about you falls into the following categories:

2.1 Information that you provide to us

Certain parts of our Services may ask you to provide Personal Data voluntarily: for example, we may ask you to provide your email details in order to register an account with us. The Personal Data that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your Data.

• Data to help you create your account. You may access or use part of the Services as a visitor. To use the full functionality of the Services, you need to register a Nexgen Gaming Holding Limited account to use the Services. To create your account, you need to provide us with your valid email address.

• Data you provide to create your personal profile. You can go to the account setting to provide more Personal Data about yourself such as your icon. Please note that this step is optional for you to use the Services.

• Information you report to Nexgen Gaming Holding Limited or otherwise communicating with us,such as customer services.

• Others. Under circumstances where you directly provide us with your information, such as when you provide information through a web form, by participating in customer surveys, etc.

2.2 Information that we collect automatically

When you use our Services, we, our service providers and our business partners may collect certain information automatically from your device including but not limited to,

• Data that is generated as part of your transactions or billing, such as transaction amounts, time,user ID, email, IP address, religion, communications between you and the Platform.

• Data that is generated through your other actions when you use our Services and which is linked to your account by playing, browsing and cashing out on the platform, e.g. your login time and attempts, searches or interests, follow users, or seek to use the services of third-party partners for payments, your choices regarding cookies and similar technologies; your gameplay settings, languages, and interests; your other expressed preferences.

• Your general location data (e.g. IP address) and time zone, we use it to determine if the product the user is browsing can be activated in that region.

• Computer and connection information, such as statistics regarding your use of our Services, information on data traffic to and from websites, referral URL, information on advertisements, your IP address, operation system type and version number, device identifier, your access times including accessed pages within our Services, your language settings and your weblog information.

Personal Data we collect in connection with the use of cookies and similar technologies. We also collect information on your use of the Services via Cookies and related technologies (e.g., third-party SDKs). Marketing preferences (your choices regarding marketing / advertising that is displayed or provided to you, including your preferences in receiving newsletters, surveys, and other promotional content).

2.3 Information that we obtain from third party sources

We may receive Personal Data about you from third-party sources, including:

• Social media platforms if you choose to register for a Platform account via a social media account (Apple, Facebook and Google account). Exactly what information we receive will depend on your privacy settings with the applicable platform, include basic public profile information such as: email address, Open ID, User token.

• Third parties that are engaged by us to provide payment services,such as when you use a third-party payment processing service (such as hashed identifier, country / region from which your payment originated, and transaction details).We will only collect personal information from third parties where we have checked that these third parties have completed the payment service on our behalf and sent it to you in time.

• Third parties that are engaged by us to provide advertising service. Such as AppsFlyer Ltd., it will help us to acquire more users via publishing our own ads, we may share your IP address, device information with it. Another scenario is we may share information about your engagement with our content on our Services, in communications we send you, or other sites or apps with TOPON PTE. LTD., for the purpose of advertising or marketing.

Sensitive Information. we do not ask for or collect "special category data" such as social security number, religion, political affiliation, sexual orientation, criminal history, or trade union / association memberships. Please do not send any other sensitive personal information to us or disclose it on or through the Services.


3. Use of Personal Data

We process your Personal Data for various purposes, including:

We will use the Personal Data we collect from you for the following purposes:

· to facilitate the set-up, operation, maintenance and administration of your account with us, and provide account-related services and support;

· to enable and perform transactions with other users;

· for payment purposes;

· to respond to your questions and assist you with issues you may have while using the Services,

· for project purposes such as implementation of systems, facilitating data migration and testing and data archival and warehousing;

· to conduct market or satisfaction survey, trend analysis and data analytics;

· To keep our Services secure, for example, to assess account security and transaction risks, detect and prevent fraud and other security incidents;

· To send you marketing information or otherwise get in touch with you, e.g. to push marketing information to you about any updates of services;

· to prevent, detect or investigate disputes, crime, fraud, security breaches or potentially illegal activities, and for internal/external audit or compliance purpose;

· to seek professional advice, including legal advice, or enforce your obligations including, without limitation, defend the rights of us, our partners, customers, contractors or third party service providers;

· to address, investigate or resolve any complaints, claims or disputes;

· for legal, safety and security, accounting, administrative, and management purposes, including, without limitation, to create management or strategy reports or analysis thereof;

· to comply with regulatory, compliance, or legal obligations and/or requirements;

· as permitted or required by applicable law, including in connection with investigations and to assist law enforcement and government authorities.


4. Disclosure or sharing of Personal Data

Protection of your Personal Data and privacy is imperative to us. For your Personal Data, we will only use it for the purpose and within the scope under this Privacy Policy, or collect and use it in accordance with the requirements of laws and regulations, and strictly keep them confidential. We may disclose your Personal Data to the following categories of recipients:

· to our Affiliates in different jurisdictions, third-party services providers and business partners who cooperate with us in providing you the Services (for example, to provide functionality on, or help to enhance the security of our Services), or who otherwidese process Personal Data for purposes that are described in this Privacy Policy or notified to you when we collect your Personal Data.

1) Service providers: we provide information and content to service providers who assist us in providing you the Services, such as cloud service providers and security service providers.

2) Analytics providers: we use analytics providers to help us in the optimization and improvement of our Services.

3) Our Affiliates in different jurisdictions: We may also share your information with our Affiliates, to provide our Services including improving and optimizing our Services, preventing illegal use, and supporting users.

· to any competent law enforcement body, regulatory, government agency, court or other third parties where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, (iii) to protect your vital interests or those of any other person, (iv) to detect, prevent or otherwise address security, fraud or technical issues, (v) to protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction), or (vi) to enforce our Terms of Service and other agreements, policies, and standards, including investigation of any potential violation thereof.

· to a third party that acquires all or substantially all of us or our business.. If we sell, buy, merge, are acquired by, or partner with other companies or businesses, or sell some or all of our assets, user information may be among the transferred assets. In the event of a business transfer, merger, acquisition or bankruptcy liquidation, which may involve the transfer of Personal Data, the transferee must undertake the same obligations as us and protect and use your Personal Data in accordance with this Privacy Policy. If there are any changes to the collection and processing methods of Personal Data agreed in this Privacy Policy, the company or organization will re-seek your authorization and consent.

· to any other person with your consent to the disclosure.


5. Security measures

We use appropriate technical and organizational measures to protect the Personal Data that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your Personal Data. For example, we use SSL to encrypt and protect data; we have established an access control mechanism to ensure that only authorized personnel can access the Personal Data of our users; we hold security and privacy protection training courses from time to time to increase employees’ awareness of the importance of protecting Personal Data.

The Internet is not absolutely safe, it is advised that you should take proper care of your own Personal Data, especially your account name and password, and only disclose it to others when necessary. If you find that your Personal Data, especially your account and password, has been divulged, please contact us immediately, so that we can take appropriate measures based on your request.

You may obtain, have access to or may otherwise process Personal Data about other individuals (e.g. other users of the Services) while using the Services. You hereby undertake to protect the Personal Data strictly complying with applicable laws and regulations.


6. International data transfers

In connection with providing the services through our products, we will store your personal data processed through the products in Singapore. These countries/region have data protection laws that may have different provisions to the laws of your country/region. There will also be international transfers of your information among the above-mentioned countries. We take appropriate steps to ensure that recipients of your personal information are bound to duties of confidentiality and we implement appropriate measures to ensure your personal information will remain protected in accordance with this Privacy Policy.


7. Retention of Personal Data

We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.


8. Your data protection rights

Subject to the applicable laws, you have the following data protection rights as a user of our Services:

• If you wish to access, correct or update your Personal Data, you can do so at any time by using the various settings in the website or contacting us using the contact details provided under the section “How to contact us”.

• You have the right to opt-out of marketing communications we may send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing messages we send you.

• Similarly, if we have collected and processed your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your Personal Data conducted in reliance on lawful processing grounds other than consent. In many circumstances, we need to use your Personal Data in order for us to provide you with the Services which you require. If you do not provide us with the required Personal Data, or if you withdraw your consent to our use and/or disclosure of your Personal Data for these purposes, it may not be possible for us to continue to serve you or provide you with the Services that you require.

To exercise your rights above or to exercise any other statutory data subject rights you enjoy, you may also contact us using the contact details under the “How to contact us” heading below.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. To protect the security of your account and your Personal Data, we may ask you to provide certain additional information before we respond to your requests. Under some circumstances, we may refuse to comply with your request as permitted by applicable law. We may also charge a reasonable fee for complying with your request in accordance with applicable law, e.g. if your request is unreasonably repetitive or excessive.


9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you as required by applicable law, such as by posting a notice in the Service or on this website prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy. Please check this page frequently for updates or changes to this Privacy Policy. You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy.


10. How to contact us

If you have any requests, questions or concerns about this Privacy Policy and our use of your Personal Data, you may contact us by post or email to:

Attention: Nexgen Gaming Holding Limited

Address: Room1901,19/F,LeeGardenOne, 33HysanAvenue,CausewayBay, HongKong

Email address:business@kalebooster.com